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Frequently Asked Questions

Top General Queries & Terms:
1. What is e-District Delhi?
 It is a facility provided by Delhi e-Governance Society, Information Technology Department, Govt. of NCT of Delhi for online delivery of services to citizens in a time bound and hassle free manner.

2. What are the technical specifications for uploading documents?
 The file size should not be more than 100 KB. The document should be clearly legible.

3. What to do when I cannot find my locality in the list?
 Click on the link provided along with the locality dropdown or You can contact us via the given phone no. or email-id to send request for including your locality.

4. What should I do if my application has been rejected?
 You will have to apply again after completing the documents/procedure because once the application is rejected by the concerned authority, no further action can be taken.

5. What should I do if my application remains for more than the specified number of days?
 Please contact the concerned authority on the contact numbers or email address provided in the contact us.

6. How can I view the status of my application?
 This can be seen from the 'Tract Your Application' link on the home page. Your can also check this by sending an SMS - EDISTDL to 7738299899.

7. How can I apply/register if I am less than 18 years old?
 If you are less than 18 yr old then any one of your parent or legal guardian can add your profile to his/her registered account and then apply through it.

8. What do I do if I do not have a valid Aadhaar Number?
 Aadhaar Number is not mandatory for registration or applying for services, you can do this through other available identity documents also. In case of any difficulty, you can apply at the Sub Division/Tehsil counter also.

9. I am applying online, what documents do I need to submit at the counter for processing my application?
 You need to submit documents, the original affidavit (wherever required) and self-attested copies of other supporting documents was required in the instruction sheet of the concerned form at the counter window during the official working hours. You can also send the same by post to the concerned SDM office but you must write application number at the top of the envelope before sending it to the SDM office. For documents which can be verified from online database, no supporting documents need to be submitted at the counter.

10. What happens to my application if I do not send the supporting documents and affidavit (wherever required)?
 Your application will get rejected if necessary attachments are not received within SLA time-lines at the concerned Sub-Division office.

11. Can I delete the uploaded documents?
 No, once the document are uploaded it cannot be removed.

12. My document cannot be verified online from the concerned department. What should I do?
 Check your document number, or contact the department concerned with that document. You can still proceed by uploading a scanned copy of your document.

13. How can I register at e-District Portal?
 On e-District portal Home Page click New User, after that enter your details and follow the instructions as they appear on the screen.

14. Can I edit my application after submission?
 No, you cannot edit your application after final submission.

15. Which browser version required is best suited for the e-District website?
 e-District Delhi runs best on IE 8+, Firefox 3+ and Chrome 4+ browsers. However IE 11+ you need to enable the compatibility view.

16. What do I do if an objection has been raised on my application?
 You can visit the online portal to check the reasons for objecting to the application provided by the competent authority. This may be due to incomplete documents. You can also visit the Counters at the Sub-division office or make a call on the number provided to know what additional documents are required to be submitted.

17. What is the time frame in which a citizen can reapply for a service?
 A citizen is allowed to re-apply for a service once if his previous application has been rejected by the competent authority. Citizens are advised not to re-apply, if they do not meet the eligibility criterion for the application.

18. What is the application does not work on my system?
 Either your browser is outdated and does not meet the system requirements or your internet connection is too slow. e-District Website should be viewed in a screen resolution of 1024 by 768. Your browser version should be either IE 8 or higher, Firefox 3 or higher and Chrome 4 or higher.

19. How do I receive my Certificate?
 Once your application is approved you can download the digitally signed certificate from the e-District portal using your application number provided to you at the time of applying (online or at the counter) and download the certificate from the portal. Authenticity of the certificate can be verified by the user-agencies online using the certificate number.

20. What happens to my profile if I forget the login details?
 Your profile can be retrieved at any point of time. You need to have the mobile number and the document number used for registration that you submitted at the time of creating the profile. If your mobile is no longer valid then you may contact the e-District team to retrieve your account. Please note that no duplicate accounts can be created using same identity documents.

21. What happens to my profile if my document is not verified online?
 The system allows you to create a profile if the document number is not verified in real time. However the system will not allow you to raise any service request till the time the details are verified online. If the citizen details are not verified online from department database, the profile gets automatically deleted within 72 hours. The citizen may raise a fresh request on the portal with correct details thereafter.



Departments Wise Queries & Terms
1.Can someone who does not belong to OBC category claim so on the virtue of marriage?
 No, anyone who does not belong to OBC category cannot claim so on the virtue of marriage.

2. Which Castes can apply for OBC Category?
 Caste applied for must be notified in Govt. of NCT of Delhi.

3. Is someone who is covered under Creamy Layer category eligible for OBC Category?
 No, the applicant must not be covered under Creamy Layer category as specified by the Govt. of India time to time.

4. Shall the details of people to whom SC/ST certificate has been issued put in the public domain?
 Yes, the details of all the people to whom certificate has been issued will be put in the public domain.

5. What are the castes that are entitled for issuance of the SC/ST certificate?
 An Applicant should belong to a caste which is mentioned in the constitution (Scheduled Castes/ Scheduled Tribes) [(States/Union Territories)] orders issued until date as amended from time to time.

6. Can an individual who does not belong to ST/SC category claim so on the virtue of marriage?
 NO. An Individual who does not belong to SC/ST category cannot claim so on the virtue of marriage.

7. What is a domicile certificate?
 This certificate establishes the place of residence of an individual.

8. What is minimum time of residing continuously in Delhi for which an individual is entitled for Domicile Certificate?
 An Individual who is a residing continuously for the last three years within the territorial jurisdiction of NCT of Delhi and he/she must be the citizen of India.

9. Where and for what purpose a domicile certificate is required?
 A number of educational institutions reserve seats depending on the domicile status of the applicant. Similarly, benefits are also available in a number of cases of recruitment giving preference to local candidates. This certificate is required to avail such benefits. Institutions giving loan as a proof of place of residence may also require this certificate. Some organizations/institutions have different modalities for e.g. different fee structure for NRIs (Non Resident Indians) and require this certificate for checking purposes.

10. Is educational certificate for the three consecutive years considered for issuance of Domicile Certificate?
 Educational certificate for three consecutive years is not the only document that is considered for issuance of Domicile Certificate.

11. Incase a Birth Certificate has been issued to an individual from any Government agency in India, is he/she eligible for the issuance of Birth registration order?
 Individual should not have any Birth Certificate issued from any Government agency anywhere in India.

12. When can an individual apply for issuance of birth registration order?
 There should be a gap of minimum one year between the date of birth of the individual and the date of applying for issuance of birth registration order.

13. Incase a Death Certificate has been issued to an applicant from any Government agency in India, is he/she eligible for the issuance of Birth registration order?
 Individual should not have any Death Certificate issued from any Government agency anywhere in India.

14. When can an individual apply for issuance of death registration order?
 There should be a gap of minimum one year between the date of Death and the date of applying for issuance of death registration order.

15. What is the minimum age limit for applying as a Civil Defence Volunteer?
 A person joining Civil Defence must be at least 18 years old. However, this age limit may be relaxed in the discretion of the competent authority up to a maximum of 3 years for any branch or category of the Corps.

16.Which of the forces personnel are not eligible for enrolment in a Civil Defence corps?
 Members of the following forces or services are not ordinarily eligible for enrolment in a Civil Defence corps:
  a. Armed Forces of the Union
b. Police Force
c. Fire Services
d. Territorial army or Auxiliary Forces of any of the Defence services
e. Civilian personnel employed in connection with the Armed Forces of the Union

17.Do I have to pay any fees for availing revenue department services via e-district portal or CSC?
 Fees is applicable for registration of Marriage and Solemnization of marriage only.

18.What is Lal Dora Certificate?
 This certificate establishes that a person is the owner of a particular property/land in the "Abadi" area of a village (i.e. area demarcated for habitation). This certificate is also used for getting water / power connections in a village.

19.What is the validity of income certificate?
 6 Months.

20.Do I need to get attested the digitally signed certificates?
 No, there is no need to get the digitally signed certificates attested. These certificates can be verified from the “verify certificate” link of the e-District portal.

21.What is the purpose of issuing Solvency certificate?
 Solvency certificate is issued to individual/firms declaring their financial standing for purpose such as standing surety in favour of some body, securing loans, securing business contractors etc. Solvency certificate is issued on the basis of salaries drawn by Govt. Employees/individuals, the properties owned by the applicants in their own name and Sales Tax/Income Tax returns.

22.What is the purpose of issuing Surviving Members’ Certificate?
 When an individual has expired, the surviving members’ certificate is often required for the purpose of settlement of claims in respect of the deceased by the surviving members of the deceased family.

23.What is Marriage Registration Certificate?
 Marriage Registration Certificate is issued to both Husband and Wife whose marriage has already been solemnized. The registration is done under Hindu Marriage Act, 1955 or under the Special Marriage Act, 1954. The Hindu Marriage Act is applicable in cases where both husband and wife are Hindus, Buddhists, Jains or Sikhs or where they have converted into any of these religions. Where either of the husband or wife or both are not Hindus, Buddhists, Jains or Sikhs the marriage is registered under the Special Marriage Act, 1954

24.Is there any Degree of Prohibition as per Hindu Marriage Act 1955?
 "Sapinda relationship" with reference to any person extends as far as the third generation (inclusive) in the line of ascent through the mother, and the fifth (inclusive) in the line of ascent through the father, the line being traced upwards in each case from the person concerned, who is to be counted as the first generation;Two persons are said to "sapindas" of each other if one is a lineal ascendant of the other within the limits of sapinda relationship, or if they have a common lineal ascendant who is within the limits of sapinda relationship with reference to each of them;
 "Degrees of prohibited relationship" – two persons are said to be within the "degrees of prohibited relationship" –
  1. if one is a lineal ascendant of the other
2. if one was the wife or husband of a lineal ascendant or descendant of the other
3. if one was the wife of the brother or the father’s or mother’s brother or of the grandfather’s or grandmother’s brother of the other
4. if the two are brother and sister, uncle and niece, aunt and nephew, or children of brother and sister or of two brothers or of two sisters

25.To whom Physically handicapped identity card is issued?
 Physically handicapped identity card is issued to handicapped persons who are orthopedically handicapped, mentally handicapped or are blind or deaf and dumb.
Recorded minimum disability for issue of certificate is as follows:-
 
Physical (Orthopedically)40%
Mental35%
Blindness90%
Deaf90%
Dumb100%

26.What is Relief & Rehabilitation?
 Department is given the primary responsibility for relief and rehabilitation operations in any calamity whether natural or man-made. Deputy Commissioners’ Offices carry out relief operations during flood, fires, crop failures, droughts and other calamities. It is also responsible for coordinating and implementing disaster management plan for natural and chemical disasters and awareness generation programme on disaster preparedness is being carried out with the assistance of United Nations Development Programme.

27.Which Relief & Rehabilitation services are offered through e-District portal?
 As of now, “Relief and rehabilitation to Kashmiri Migrants” and “1984 Anti Sikh Riots Victims” are offered through e-District portal.

28.How much payment on account of cash relief is provided to the Kashmiri Migrants?
 Ministry of Home Affairs, Govt. of India has enhanced the amount of cash relief to the Kashmiri Migrant from Rs.1650/- per head to Rs.2500/- per head per month w.e.f. 01/05/2015 subject to a ceiling of Rs.10,000/- per family per month. The payment is made on a monthly basis by the office of Deputy Commissioner in whose jurisdiction the persons reside.

29.How much payment on account of Grant of Ex-Gratia Relief is provided to the Next of Kin of the deceased persons who died during 1984 anti-Sikh riots?
 Govt. of India, Ministry of Home Affairs, took a policy decision that relief will be provided to the migrant families. Since the incident affected in most of the cities in India, it was national crisis and the Ministry of Home Affairs, Govt. of India, issued all the Circulars / Directions for relief/compensation to the 1984 riots victims from time to time.Ministry of Home Affairs, Govt. of India has announced grant of enhanced relief of Rs.5.00 lakhs per deceased person, who died during 1984 anti sikh riots on 16/12/2014.

30.What is Khatauni?
 Khatauni is the register of all persons cultivating or otherwise occupying land in a village as prescribed according to Delhi Land Revenue Rules. It is prepared in Form P-VI. It is a document prepared as part of record-of-right (RoR) in every estate. It contains entries regarding ownership, cultivation and various rights in land. It is revised every 4 years when it is prepared by Patwari and attested by the Revenue officer. This duration is called Fasli-year.

31.To which public-authority can I file a RTI request?
 An applicant who desires to obtain any information under the RTI Act 2005 can submit an application through the portal but only to government-departments and other public authorities of Government of NCT Delhi.

32.How do I write my application for seeking the information as per RTI Act 2005?
 The text of the application may be written in the prescribed column of the form. At present, the text of the application is confined up to 3000 characters only in the prescribed column of the form. In case, the text of an application contains more than 3000 characters, it can be uploaded as a PDF attachment in the “Supporting Documents” column of the form.

33.Which services of Revenue Courts are offered through e-District Portal?
 
  • Online Cause List
  • Track Court Cases
  • Final Judgment on Court Cases
  • Track Court Cases Village Wise
  • Track Court Cases Village and Khasra Wise
  • Court Wise Pending Cases

  • 34.Who is entitled for the Cinematograph services?
     The applicant is entitled for the cinematograph services if He/she
     
  • Is a resident of Delhi
  • Has ownership title
  • Has site plan and building plans, as required under the applicable building bye laws, indicating the details of the structure, location of exits, gangways, toilets, foyers, booking windows, staircases, lift, projector, film rewinding and switch rooms, parking arrangements etc. and showing surrounding roads and buildings in the site plan
  •  Important Note:
     No person shall erect a building or convert an existing building wholly or partly into a place for exhibition of cinematograph without obtaining provisional certificate from the licensing authority
     
  • On receipt of sanctioned plans from the Executive Engineer of the concerned local body i.e. MCD, DDA etc. in the light of provisions of Delhi Cinematograph Rules, 2008, Building Bye-law, Master Plan of Delhi and other related rules as well as character antecedents verification report from the Local Police in respect of the licensee and clearance from Traffic Police
  • Traffic Police - the site inspection will be carried out by the concerned authority. After completion of formalities, a provisional certificate shall be granted under Rule-4 of Delhi Cinematograph Rules, 2008 for construction of the cinema/ multiplex.

  • 35.How documents need to be submitted at the time of applying?
     If applying online then document are to be uploaded in e-District application Software.And Applicant’s self-attested copy of the original documents to be produced while applying at Citizen Service Centre (CSC).Physical verification of some documents may be necessary at the counter even in case of online applications.

    36.What documents need to be attached at the time of applying?
     For details, please refer to the guideline document of the particular service to be availed.Navigation: Home>> “Guidelines and FAQs”>> Click on the guidelines of the respective service.

    37.What is the eligibility criteria of availing the revenue services on e-District portal?
     For details, please refer to the ‘eligibility criteria’ section of the guideline document of the particular service to be availed.Navigation: Home>> “Guidelines and FAQs”>> Click on the guidelines of the respective service.

    38.What is the process of submitting Self Declaration while applying for the service?
     Scanned copy of relevant prescribed Self- Declaration has to be uploaded while applying online and hard copy of declaration has to be submitted to the concerned SDM/Tehsildar/CSC by hand or speed post/registered post along with Application /Acknowledgement number.Self-declaration form duly signed by the applicant himself must be submitted.

    39.What is the accepted Identity Proof of Parents (in case applying for minor)?
     Any One of the following is mandatory:
     
  • Aadhar Card
  • PAN Card
  • Ration Card with Photo
  • Voter ID Card
  • Passport
  • Driving License
  • Any Govt. issued document
  •  In case of minor, parent’s Address proof has to be appended. Whereas ID proof and Disability proof has to be of minor.

    40.What will be the accepted Proof of Death of Deceased (Any One is mandatory)?
     
  • Cremation/Burial Slip
  • Police enquiry Report
  • Nursing home/Hospital Report
  • Court Order

  • 41.What is the accepted Residential Address Proof of Applicant (Any One is mandatory)?
     
  • Aadhaar Card (Subject to the validation)
  • Voter ID Card
  • Driving License
  • Passport
  • Ration Card
  • Rent Agreement (Registered)
  • Bank Passbook
  • Electricity Bill
  • Water Bill
  • Telephone Bill (Landline or Post-paid)
  • Gas Bill
  • Any Govt. recognized document
  •  In case of minor, parent’s Address proof has to be appended. Whereas ID proof and Disability proof has to be of minor.

    42.What is the accepted Identity Proof of Beneficiary (Any One is mandatory)?
     Same as above. For a minor, the letter from the School Principal (on letterhead) or birth certificate in case of a minor less than 5 years of age would also be acceptable.

    43.What are the requirements for submitting a medical Certificate?
     Medical Certificate must be issued by Government notified hospitals of Delhi.Percentage of disability should clearly defined as per Government order for disability criteria.

    44.What are specifications of a photograph to be uploaded with the application form?
     One Passport size Colored Photograph of the beneficiary with the specifications below:Beneficiary
     
  • Size 5cm x 4.5cm Or 2”x1.75”
  • Should include full face, front view and open eyes
  • Should be of full head from top of hair to shoulder
  • Should be in a plain white or off-white background
  • Shouldn’t be shadows on the face or background
  • Should have a natural expression (closed mouth)
  • Should not include sunglasses or hats

  • 45.Who should be present at the time when application is processed at CSC?
     The beneficiary himself/herself/any of his family member should be present at the CSC for photograph to submit. In case of online application, applicant must upload beneficiary photograph (as per the specification above)

    1. Who is eligible for NFS Card?
      As per guidelines issued under NFS Act 2013; eligibility criteria fixed for issue of NFS cards are as follows:
      (a) Geography, Socially and Occupationally Vulnerable Groups
       1. Residents of slums
       2. Residents of resettlement colony of F, G & H categories.
       3. Residents of notified abadies in rural villages
       4. Shelterless
       5. Transgenders
       6. Households with disabled people (as defined in Persons with Disabilities Act 1955) subject to submission of prescribed medical certificate.
       7. Single woman (including widows, unmarried and separated and deserted women), living in household as dependent or as head of household.
       8. Children living without protection.
       9. Occupationally vulnerable groups like Rag-pickers unskilled occupationally vulnerable groups like Rag-pickers unskilled construction workers, porters, casual daily wage labour, casual domestic workers, cycle rickshaw drivers, unskilled workers in small household enterprises, unskilled workers in household industries workers, cycle rickshaw drivers, unskilled workers in small household enterprises, unskilled workers in household industrie.

      (b) Other Households:
       Other Households having annual income of less than Rs.1 lakh per annum.

    2. Who can be HOF of NFS card?
     The eldest women member of family (18 years & above).

    3. If there is no woman member of above the age of 18 years then who can be HoF?
     Elder male member of family.

    4. What is the limit of beneficiaries fixed by G.O.I. under NFSA or How many beneficiaries can be identified under NFSA.
     72.78 lakh is the limit of beneficiaries fixed by G.O.I. under NFSA or 72.78 lakh beneficiaries can be identified under NFSA.

    5. How to apply for NFS card to get a New Ration Cards?
     Apply Online through e-district portal or Mobile Sahayak or through concerned ration office.

    6. How to apply through online portal?
     Online apply through e-District portal i.e. https://www.edistrict.delhigovt.nic.in by registering on the portal and as per given instructions & upload the required documents and submit the same. You can also apply with the help of Mobile Sahayak or can visit concerned Circle office along with filled form and requisite documents.

    7. How much time will take for issuance of NFS Card?
     Subject to verification of the documents and physical verifications by FSI concerned, the NFS card will be issued only on first cum first serve basis (According to Control Order 2015 time limit is 30 days subject to availability of limit of beneficiaries fixed by G.O.I. i.e. 72.78 lakh).

    8. What are the documents required for issuance of NFS Card?
      1.Aadhaar Card of all family members.
    2. Passport size photo of HoF.
    3. Electricity bill (Latest).
    4. Residence proof of address if other than Aadhaar address of Hof.

    9. What are the residences proof?
      1. Electricity bill (Latest)
    2. Telephone bill.
    3. Water bill.
    4. Rent Agreement with ownership proof of owner.
    5. Voter ID Card.
    6. Any other document issued by the Govt. Agency/Department.

    10. Whether anybody can get a temporary Ration Card?.
     No.

    11. How to renew a NFS Ration Card?
      There is no need to renew a NFS Ration Card.

    12. How to obtain duplicate Ration Card?
      Department issues e-Ration Card which can be downloaded either from NFS Portal or e-District portal.

    13. How to apply for change of address on the Ration Card?
      An Applicant can apply either Online through e-District portal or take help of Mobile Sahayak or visit concerned Circle office for change of address. Applicant has to fill the details Online and upload the requisite documents like proof of change of address (new) & copy of electricity bill. For applying through concerned Circle office, an application with specific reasons to change the present address to new address may be submitted to the concern circle office along with the documents:-
    1. Copy of Ration Card.
    2. Proof of change of Address (New).
    3. Copy of Electricity Bill.

    14. Inclusion of names, deletion of names in the NFS Ration Card?
      An applicant can apply either Online through e-District portal or take help of Mobile Sahayak or visit concerned Circle office for these services. In online application, he has to fill the details and upload the requisite documents. For applying through concerned Circle office, download Form from http://nfs.delhi.gov.in or obtain from concerned circle office. Fill it and submit it to the Circle office along with the following documents:-
    1. Copy of Old NFS Ration Card.
    2. Reasons with the deletion or inclusion of name in the Ration Card.
    3. Copy of Aadhaar/EID in case of inclusion of name in the Ration Card.

    15. Is there any fee collected for inclusion deletion or for change of name/address in the Ration Card.
     No.

    16. How long will it take to complete the process of inclusion deletion, change of address and name in Ration Card?
     The Head of Family (HoF) should submit a requisition in the prescribed form along with copy of Ration Card to the concern FSO (circle office). Deletion and change in NFS card is a continuous process, but time limit for inclusion of New Member in NFS card is 30 days subject to availability of vacancies of beneficiaries (Citizen Charter 2017).

    17. How to get information on price of essential commodities?
     Price of essential commodities is available on Department’s website i.e. fs.delhigovt.nic.in.

    18. If a family shifts to other state, how the family could surrender their Ration Card?
     HoF can apply either Online on e-District portal or take help of Mobile Sahayak to submit the application. HoF can also visit concerned Ration office to submit a requisition in the prescribed form along with Original Ration Card to the concern FSO.

    19. Who can obtain subsidized sugar from the Government?
     Only Antyodaya Anna Yojana (AAY) beneficiaries are eligible for getting subsidized Sugar i.e. 1 kg in quantity per such card.

    20. How one could know the family members details in the Ration card?
     By visiting the site (http://nfs.delhi.gov.in) and click on the “View your Ration Card Details” under the Citizens Corner”, one could know the family members detail of their Ration Card.

    21. What is the Smart Ration Card?
     Earlier, department issued the Smart (Plastic) Ration Card as per NFS Act,2013 which is just like ATM/PAN Card. At present, an applicant can download the e-Ration Card by clicking the option “Download e-Ration Card” link by visiting the E-district/NFS portal.

    22. Whether can I use Ration Card (a Authentic Documents) for Identity and address proof?
     No. Ration Card is meant for Ration purpose. This can’t be used for any Identity & Address Proof.

    23. How to renew Fair Price Shops Licences?
     The FPS dealer should apply either Online via NFS Portal or e-District Portal. The link “Renew FPS License” is available under the Citizen’s corner and follow the instructions.

    24. How I shall know the FPS for getting my Ration?
     Please click on the NFS Portal (http://nfs.delhi.gov.in) and clicking the link “Know Your FPS” under the Citizens Corner.

    25. How to know the “Ration Lifting Status of my FPS?
     The Ration Lifting Status of individual FPS can be seen through the NFS Portal (http://nfs.delhi.gov.in) -> click on “Ration Lifting Status” under the Citizens Corner.

    26. How I can change my FPS (Ration Shops) as per my New Address?
     To change the FPS (Ration Shop) as per the New Address can be approached to the concern District-in-Charge (zonal office). The list of District-in-Charge is available on the NFS Portal.

    27. What are the procedures to open the new FPS shops to distribute the Rations to the beneficiaries?
     You may contact to your District-in-Charge for opening of the new FPS shops.

    28. How I can know the Allocation details of my Ration Card?
     Click on the link (http://nfs.delhi.gov.in) -> Allocation details Ration Card Wise under the Citizens Corner on the NFS Portal.

    29. For any PDS related Grievance whom to contact?
     Anyone can lodge their Grievance on the “Public Grievance Monitoring System” (https://pgms.delhi.gov.in) and follow the required steps.

    30. If anybody does not have Aadhaar Card then from where it can be made so that they can apply for new Ration Card.?
     Please click on the NFS Portal (http://nfs.delhi.gov.in) then on Aadhaar Enrolment Centre and follow the required steps to get the new Aadhaar Card.

    31. How to get the e-Ration Card?
     The e-Ration Card can be downloaded from either NFS portal or e-District portal once the application is approved by the concerned FSO.

    32. Can a Ration Card be issued to my servant who is residing with us?
     The servant can apply through the same process as described in Q1 & Q5 along with your Authorization letter and Address proof.

    33. How can I get Ration Card if I am not having any Electricity Bill, as I am residing in the rented house? I am having EPIC Card and Aadhaar Card, which are having two different addresses?
     You can approach to your District-in-Charge of that district. The list of District-in-Charge is placed at NFS portal (http://nfs.delhi.gov.in).

    34. How can I get the kerosene oil from my Ration Card?
     You couldn’t get the kerosene oil from your Ration Card as the Delhi has been declared “Kerosene Free Delhi” w.e.f. 01.10.2013.
    1. Students belonging to which category can apply for state sponsored scholarship schemes / Reimbursement of tuition fees?
     Students belonging to SC/ST/OBC /Min category satisfying the eligibility criteria of the concerned scheme can apply for state sponsored scholarship schemes / Reimbursement of tuition fees.

    2. Who are eligible to apply for Scholarship Schemes?
     The scheme-wise eligibility criteria are available of the home page of the web portal of the Department. i.e. www.scstwelfare.delhigovt.nic.in and it is also available on the e-district webportal.

    3. What is the last date for submitting applications online?
     Closure dates for acceptance of various scholarship applications are available on the web portal of www.scstwelfare.delhigovt.nic.in

    4. How can I apply online for scholarship?
     In order to apply online, please visit the website through e-district portal or navigate through the link available on the departmental web page i.e. www.scstwelfare.delhigovt.nic.in

    5. How to submit the online application? Should I need the user id and password to apply for scholarship?
     Yes, Applicant needs to get themselves registered by filling the basic details and on submitting user ID and password will be created and SMS will also be sent on the registered mobile number.

    6. Whether every time fresh registration is required for applying number of scholarship schemes/ welfare scheme or in subsequent years fresh registrations is required?
     No, Once the registration is made on e-district portal for availing any service of revenue Department, the same login details can be used for applying online scholarship schemes available on e-district portal. If applicant has applied for the first time on this e-district portal, he/she/ may save the login details and same can be used thereafter to avail other services of DSCST in future.

    7. Can I edit the information already saved and up-to what time?
     The Applicant can edit the details before final submission. Once the form is finally submitted, it can't be edited.

    8. Which fields in the application form are mandatory?
     Fields provided with red asterisk (*) mark are mandatory fields

    9. What is UID number/Aadhaar Number?
     UID number otherwise known as ‘Aadhaar’ number is Unique Identification Number given by Unique Identification Authority of India (UIDAI). Aadhaar is unique 12 digit number assigned after de-duplication of biometrics.

    10. Whether Aadhar number required for applying online scholarship scheme?.
     Yes.

    11. What is main objective of Aadhar number and why Aadhaar seeded bank account is required?
     Main objective of Aadhaar number is avoid the duplicacy in the list of beneficiaries. Further, Aadhaar seeded bank accounts are required for smooth and secure direct benefit transfer in the account of actual beneficiary.

    12. Do I have to fill up the online application in one sitting?
     No. You can fill up the online application in as many sittings as you wish, until you are satisfied that you have entered all desirable fields correctly. The software provides facility to save your application at every stage.

    13. Whether school /Institute / College/University needs to get themselves registered?
     Yes. School /Institute / College will have to get themselves registered on portal and further, authenticate / verify the details of the students on the basis of their records. It is first level of verification.

    14. What is the responsibility of Schools/ Colleges/ Institutes?
     Schools/ Colleges/ Instituteshave to upload the requisite information and documents on their dedicated login accounts and afterwardsauthenticate / verify the details of the students on the basis of their records of each and every application of their respective Schools/ Colleges/ Institutes.

    15. What should I do, if I do not find my institute name in the drop-down menu?
     You should immediately approach the institute to contact with the nodal officer of the concerned Department to help in addition of the school/ college/ institute. You can also drop email to the concerned implementing department under intimation to Nodal Department department. The implementing department will enter the name of the institute on to the webportal after receiving the requisite information.

    16. What is the role of implementing department if Schools/ Colleges/ Institutes lying under their jurisdiction is not appearing in the drop-down list of menu?
     On receipt of request for inclusion of Schools/ Colleges/ Institutes in the drop down list, the implementation department will enter in the drop down menu (If institute is eligible institution), under intimation to the Nodal Department, DSCST.

    17. What information is required for addition / insertion of school name in the drop-down menu?
     Name of the school/ college/ institute, Address of the school/ college/ institute ,DISE Code/ School ID ,Affiliation number, Courses offered, Borad/ Univ’, Name of Nodal Officer.

    18. How to register applicant who are below 18 yrs age?
     In case of minor applicant, his/her father/mother/guardian should register on the portal first then from profile menu add profile of their wards/children(s).
    Higher Education & Skill Development Guarantee Scheme for Pursuing Higher Education in Delhi
    1. What are the eligibility criteria for applying Education Loan under this scheme?
      Students who wish to pursue diploma or degree level courses or specified skill development courses in Delhi and have done their class X and class XII from Delhi. For courses for which the qualifying examination is class X, students who have done class X from Delhi will be eligible under the scheme.
    Students should be in Govt. Institutions or private self financed Institutions located in Delhi having A or B grading of NAAC and NBA or SFRC grading of A+ or A. and whose fee is regulated by the Govt.
    Meritorious students for pursuing higher education in Delhi and pursuing recognized degree or diploma level courses or skill development courses from Central /State Govt. Universities /Institutions located outside Delhi, within India.

    2. What are the documents required for obtaining Education Loan under this Scheme?
      1. Aadhaar Card (Student)
    2. Pan Card (Student)
    3. 10th certificate certificate (Passed from Delhi), For courses for which the qualifying examination is class X.
    4. 12th certificate certificate (Passed from Delhi), For courses for which the qualifying examination is class XII.
    5. Employer’s Certificate (Students who are children of employees of Govt. of NCT of Delhi or Officials/government servants who are posted with the Govt. of NCT of Delhi are also eligible under this scheme.) Declaration (With Photo & Signature with Date) 6. Photograph.
    Certificate* Only Central /State Govt. Universities /Institutions located outside Delhi, within India are covered under this scheme.
    Note:-
    *PAN No: is not mandatory at the time of application/sanction of education loan however, students shall have to furnish details of PAN before release of second installment
    *Certificate: is mandatory at the time of application/sanction of education loan only for the meritorious students for pursuing recognized degree or diploma level courses or skill development courses from Central /State Govt. Universities /Institutions located outside Delhi, within India.

    3. Name of the Member Banks those are providing Education Loan under this scheme?
      The list of approved member banks of Delhi is available at our website of Student Loan (http:// studentloan.delhigovt.nic.in)

    4. Is a student resident of Delhi, who pursuing higher education from Central /State Govt. Universities /Institutions located outside Delhi within India, Eligible or Not Eligible under this scheme?
      Eligible, Only those meritorious students are eligible who pursuing higher education in recognized degree or diploma level courses or skill development courses from Central /State Govt. Universities /Institutions located outside Delhi, within India. Student who applying in this scheme have to fill the details of Universities /Institutions located outside Delhi, within India and also have to upload the following certificate.
    *Certificate from Govt. Institute/College/University is required to be furnish while applying and upload documents (format is available to download).

    5. Is a student resident of Delhi,who passed either class 10th or 12th from outside Delhi, Eligible or Not Eligible under this scheme?
      Not Eligible, Only those students who have done their class X and class XII from Delhi is eligible under the scheme.

    6. Whether all Universities/Institutions/Colleges are covered under this scheme located OUTSIDE Delhi?
      Only Central /State Govt. Universities /Institutions located outside Delhi, within India are covered under this scheme.

    7. What is the Rate of Interest applied on Education Loan under this scheme?
      Rate of Interest: *Base Rate (BR) of Selected Bank Plus (+) 2%.
    Note: *Base Rate: May vary from Bank to Banks.

    8. Is there any guarantee/margin money required to be furnished to the bank?
      Not Required, No Collateral or Margin money is required to be paid by the students under this scheme.

    9. Whether all Universities/Institutions/Colleges of Delhi are covered under this scheme?
      Govt. Institutions or private self financed Institutions located in Delhi having A or B grading of NAAC and NBA or SFRC grading of A+ or A. and whose fee is regulated by the Govt.” Only those Universities/Institutions which are located in Delhi and their fee is regulated by the Govt. are covered under this scheme. The guarantee will be available for loans for courses of Government Institutions. It will also be available for private self financed Institutions located in Delhi having A or B grading of NAAC and NBA or SFRC grading of A+ or A.

    10. How to find the names of Universities/Institutions/Colleges, which are covered under this scheme of Delhi?
      The list of approved Universities/Institutions/Colleges are available at the link below: http://studentloan.delhigovt.nic.in .

    11. Where to submit application form for the education loan under this scheme?
      Student has to register himself/herself at the link below:- http://studentloan.delhigovt.nic.in . Only online applications will be accepted and hard copy of the application filled online along with uploaded documents is required to be submitted to the concerned Bank.

    12. How to apply for Education loan under this scheme?
      Student may find the Scheme details and related information for student loan scheme of Delhi Govt. at web-site link http://studentloan.delhi.gov.in and if found eligible under the scheme then apply online and Press APPLY NOW (it will take you at the web-site link https://edistrict.delhigovt.nic.in of e-District Portal Delhi). Or
    If the student is eligible/aware of the scheme and want to Apply Online then goto the web-site link https://edistrict.delhigovt.nic.in of e-District Portal Delhi)
    Then get a registration under the below link:
    CITIZEN'S CORNER
    Registration at e-District Delhi
    New User
    Registered Users Login

    13. How much Education loan amount will be provided under this scheme?
      The maximum amount of education loan guaranteed under this scheme is up to Rs. 10 Lakhs Only.

    14. What will the period of loan?
      Moratorium period of Loan is Course period plus one year and Repayment period is 15 years.

    15. Is there any processing fees be charged, by Banks to obtain education loan under this scheme?
      No.

    16. Whom to contact in case of refusal of Education loan by any Member Bank?
      The student may contact to the Controlling bank of the member bank and the list of Controlling Banks of Delhi is available at our web-site of Student Loan (http:// studentloan.delhigovt.nic.in).

    Or may contact to.

    Nodal Bank : Vijaya Bank
    Landline No : 011-23711093, 23711098
    Email id : rodelhiplanning@VIJAYABANK.co.in

    Or may contact to

    Directorate of Higher Education
    B-Wing, 2nd Floor, 5, Sham Nath Marg, Delhi-110054.
    Contact No : 011-23980220
    E-mail : studentloan.delhi@gov.in

    Merit -cum-Means linked Financial Assistance Scheme for Pursuing Higher Education in State Universities in Delhi.
    1. What are the eligibility criteria for applying under this scheme?
      Eligibility criteria for applying under this scheme shall be as follows:
    (1) The student should have been enrolled for under graduate programme in any of the Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.
    (2) The student should fulfill the income/ economic and academic performance criteria as specified for each category mentioned below:
    Eligibility (Gross Annual Family Income of Student from all Sources) Qualifying Aggregate Percentage (Marks in All Subjects) Percentage of Financial Assistance
    Category 1 -Beneficiary under National Food Security Scheme & possess the Card issued under the Scheme 60 % 100%
    Category 2 - Not covered under category 1 but whose family income is upto Rs.2.50 Lakh p.a. 60 % 50%
    Category 3 - Family income above Rs.2.50 Lakh p.a. but not exceeding Rs.6 Lakh p.a. 60 % 100%

    A relaxation of 5% in qualifying aggregate percentage of marks will be allowed to SC/ST Category students.

    2. Whether all Courses / Programs & all Universities/Institutions/Colleges of Delhi covered under this scheme?
      All approved undergraduate programs offered by any of the Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.

    3. Whether all Universities/Institutions/Colleges located OUT-Side Delhi are covered under this scheme?
      NO, Only Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.

    4. Is a student resident of Delhi, who pursuing higher education from Central /State Govt. Universities /Institutions located outside Delhi within India, Eligible or Not Eligible under this scheme?
      NO, Only the student should have been enrolled for under graduate programme in any of the Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.

    5. Is a student resident of Delhi, who passed either class 10th or 12th from outside Delhi, Eligible or Not Eligible under this scheme?
      Eligible, but the student should have been enrolled for under graduate programme in any of the Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.

    6. What are the Process and Documentation required for this Scheme?
      Yes, subject to fulfillment of other conditions of the scheme.A student shall submit application for each year of the Course / Program as per prescribed format of the concerned institution with the following self-certified documents:
    For All Category of Students:
    Copy of Mark sheet / Certificate of having passed class XII or qualifying examination. Certificate related to SC/ST Category issued by competent authority Copy of Pass-Book / E-Statement of the student bank account which should be Aadhaar seeded. All previous mark sheets/certificate from concerned University/institution of current programme. A declaration, as per Format at Annexure-“A”, by the student affirming that no financial support has been availed / is being availed from any other Scheme for meeting the cost of education for the course / program.

    Additional Documents for Students Requesting Financial Assistance of 100%:
    Copy of valid card issued under the National Food Security Scheme

    Additional Documents for Students Requesting Financial Assistance of 50% :
    Copy of valid annual family income certificate issued by the SDM/competent authority.

    Additional Documents for Students Requesting Financial Assistance of 25% :
    Copy of the full Income Tax Return (including the acknowledgement page) for both parents filed with Income Tax Department for the previous financial year. In the case of a non-working parent, an affidavit affirming non- employment certified by the office of SDM/competent authority and family income certificate issued by the SDM/competent authority.

    7. Whom to contact for any problem for the scheme?
      Nodal Officer, for the scheme (Nominated in the College/Institute/University) *Nominated by the Delhi State Public Universities or colleges/ institutes affiliated to Delhi State Public Universities.

    8. Name of the Universities/Colleges/Institutions those are providing Financial Assistance under this scheme?
     
    Name of Delhi State Public Universities e-Mail IDs Phone No.
    Ambedkar University Delhi studentservices@aud.ac.in 011-23863740, 011-23863743
    Delhi Pharmaceutical Sceince and Research University goyalrk@gmail.com 011-29552051
    National Law University, Delhi info@nludelhi.ac.in 011-28034257, 011-28034993, 011-28034255
    Indraprastha Institute of Information Technology, Delhi info@iiitd.ac.in 011-26907400
    Indira Gandhi Delhi Technical University for Women registrar@igdtuw.ac.in 011-23900221
    Delhi Technological University aracademic@dtu.ac.in 011-27871018
    Guru Gobind Singh Indraprastha University, Delhi directordevelopment.ipu@gmail.com 011-25302606, 011-25302119
    ALL Institutions /Colleges Affiliated to GGSIPU Contact to the Nodal officer for the scheme in the College/Institute. Contact no Of the Nodal Officer

    9. How to apply for financial Assistance under this scheme?
      If the student is eligible/aware of the scheme and want to Apply Online then goto the web https://edistrict.delhigovt.nic.in CITIZEN'S CORNER Registration at e-District Delhi New User Registered Users Login

    10. Where to submit application form for this scheme?
      Student has to register himself/herself at the link https://edistrict.delhigovt.nic.in. Hard copy of the Application (filled online) along with uploaded documents is required to be submitted in the concerned College/Institute/University.

    11. Whom to contact for any problem in filling online application (web-portal issue)?
      Directorate of Higher Education B-Block,
    2nd Floor, 5, Sham Nath Marg, Delhi
    Contact No : 011-23980220
    E-mail : studentloan.delhi@gov.in
    FAQs on Registration of Establishment under BOCW Act, 1996.

    1. Where the Act applies?
      It applies –
    a. To every establishment which employs, or had employed on any day of the preceding twelve months, ten or more building workers in any building or other construction work
        Explanation: For the purposes of this sub-section, the building workers employed in different relays in a day either by the employer or the contractor shall be taken into account in computing the number of building workers employed in the establishment

    2. Who is required to obtain Registration Certificate?
      Every employer shall—
    a. In relation to an establishment to which this Act applies on its commencement, within a period of sixty days from such commencement; and
    b. In relation to any other establishment to which this Act may be applicable at any time after such commencement, within a period of sixty days from the date on which this Act becomes applicable to such establishment, Provided that the registering officer may entertain any such application after the expiry of the periods aforesaid, if he is satisfied that the applicant was prevented by sufficient cause from making the application within such period

    (2) Every application under sub-section (1) shall be in such form and shall contain such particulars and shall be accompanied by such fees as may be prescribed.
    (3) After the receipt of an application under sub-section (1), the registering officer shall register the establishment and issue a certificate of registration to the employer thereof in such form and within such time and subject to such conditions as my be prescribed.
    (4) Where, after the registration of an establishment under this section, any change occurs in the ownership or management or other prescribed particulars in respect of such establishment, the particulars regarding such change shall be intimated by the employer to the registering officer within thirty days of such change in such form as may be prescribed.

    3. Who is required to obtain Registration Certificate?
      Every employer shall—
    a. In relation to an establishment to which this Act applies on its commencement, within a period of sixty days from such commencement; and
    b. In relation to any other establishment to which this Act may be applicable at any time after such commencement, within a period of sixty days from the date on which this Act becomes applicable to such establishment, Provided that the registering officer may entertain any such application after the expiry of the periods aforesaid, if he is satisfied that the applicant was prevented by sufficient cause from making the application within such period

    (2) Every application under sub-section (1) shall be in such form and shall contain such particulars and shall be accompanied by such fees as may be prescribed.
    (3) After the receipt of an application under sub-section (1), the registering officer shall register the establishment and issue a certificate of registration to the employer thereof in such form and within such time and subject to such conditions as my be prescribed.
    (4) Where, after the registration of an establishment under this section, any change occurs in the ownership or management or other prescribed particulars in respect of such establishment, the particulars regarding such change shall be intimated by the employer to the registering officer within thirty days of such change in such form as may be prescribed.

    4. How to apply for Registration Certificate?
      The grant of registration certificate has been made online and the services can be availed through portal e-district Delhi. The employer/ contactor who is required to obtain registration certificate, is required to create his/her user ID and password by logging into the website - edistrict.delhigovt.nic.in/ and thereafter by filling up the details in the Performa available on the website and uploading the required documents can apply for the same.

    5. Registration Fee required to be deposited for obtaining Registration Certificate?
     
    No. of Contract Workers Registration Fee (in Rs.)
    Up to 100 100
    101 to 500 500
    More than 500 1000

    6. When Registration Certificate can be revoked?
     If the registering officer is satisfied, either on a reference made to him in this behalf or otherwise, that the registration of any establishment has been obtained by misrepresentation or suppression of any material fact or that the provisions of this Act are not being complied with in relation to any work carried on by such establishment, or that for any other reason the registration has become useless or ineffective and, therefore, requires to be revoked, he may, after giving an opportunity to the employer of the establishment to be heard, revoke the registration.

    7. Where appeal can be filed?
      i. Any person aggrieved by an order made under section 8 may, within thirty days from the date on which the order is communicated to him, prefer an appeal to the appellate officer who shall be a person nominated in this behalf by the appropriate Government: Provided that the appellate officer may entertain the appeal after the expiry of the said period of thirty days if he is satisfied that the appellant was prevented by sufficient cause from filing the appeal in time
    ii. On receipt of an appeal under sub-section (1), the appellate officer shall, after giving the appellant an opportunity of being heard, confirm, modify or reverse the order of revocation as expeditiously as possible.

    8. Responsibilities/ Liabilities of contractor/ employer?
      i. An employer shall be responsible for providing constant and adequate supervision of any building or other construction work in his establishment as to ensure compliance with the provisions of this Act relating to safety and for taking all practical steps necessary to prevent accidents
    ii. An employer shall, at least thirty days before the commencement of any building or other construction work, send or cause to be sent to the Inspector having jurisdiction in the area where the proposed building or other construction work is to be executed.
    iii.Where any change occurs in any of the particulars furnished under sub-section (1), the employer shall intimate the change to the Inspector within two days of such change.

    9. Punishment/ Penalties for violation of the provision of the Act?
      i. Where an employer fails to give notice of the commencement of the building or other construction work under section 46, he shall be punishable with imprisonment for a term which may extend to three months, or with fine which may extend to two thousand rupees, or with both.
    ii. Whoever obstructs an Inspector in the discharge of his duties under this Act or refuses or willfully neglects to afford the Inspector any reasonable facility for making any inspection, examination, inquiry or investigation authorised by or under this Act in relation to an establishment shall be punishable with imprisonment for a term which may extend to three months, or with a fine which may extend to one thousand rupees, or with both.
    iii.Whoever willfully refuses to produce on the demand of an Inspector any register or other document kept in pursuance of this Act or prevents or attempts to prevent or does anything which he has reason to believe is likely to prevent any person from appearing before, or being examined by, an Inspector acting in pursuance of his duties under this Act shall be punishable with imprisonment for a term which may extend to three months, or with fine which may extend to one thousand rupees, or with both.

    FAQs on Contract Labour (R&A) Act, 1970.

    1. Where the Act applies?
      It applies –
    a. To every Establishment employing 20 or more contract workers (either through one contractor or different contractors) or has employed 20 or more contract workers on any day of the preceding 12 months
    b. To every contractor who employ or employed 20 or more workmen or any day of the preceding 12 months.

    2. Who is required to obtain Registration Certificate?
      Every principal employer employing 20 or more contract workers or has employed 20 or more contract workers on any day of preceding 12 months, is required to obtain Registration Certificate.

    3. Who is required to obtain Licence?
      Every contractor employing 20 or more workers in any establishment or has employed 20 or more workers on any day of preceding 12 months, is required to obtain Licence for each such establishment.

    4. Who can apply for Registration Certificate?
      The Proprietor/ Partner/ Director/ CEO/ HOD or any other officer appointed/ duly authorized to Act as principle employer by the board of directors of principal employer’s establishment

    5. Who can apply for Licence?
      The Proprietor/ Partner/ Director/ CEO or any other officer duly authorized by the board of directors of contractor’s establishment.

    6. How to apply for Registration Certificate and Licence?
     The grant of registration certificate and licence has been made online and the services can be availed through portal e-district Delhi. The principle employer/ contactor who is required to obtain registration certificate/ licence, is required to create his/her user ID and password by logging into the website - edistrict.delhigovt.nic.in/ and thereafter by filling up the details in the Performa available on the website and uploading the required documents can apply for the same.

    7. Registration Fee required to be deposited for obtaining Registration Certificate?
     
    No. of Contract Workers Registration Fee (in Rs.)
    Up to ……..20 180
    Up to …..…50 450
    Up to ……100 900
    Up to ……200 1800
    Up to ……400 3600
    More than……400 4500

    8. Licence Fee and Security Amount for obtaining Licence?
      a.Licence Fee:-
    No. of Contract Workers Registration Fee (in Rs.)
    Up to ……..20 50
    Up to …..…50 150
    Up to ……100 250
    Up to ……200 450
    Up to ……400 900
    More than……400 1200

    b. Security Deposit:- Rs. 180 per contract worker.

    9. When Registration Certificate/ Licence can be revoked?
      On misrepresentation or suppression of any material fact, violation of any terms & condition of licence.

    10. Where appeal can be filed?
      Before the Labour Commissioner, Govt. of NCT of Delhi, 5 Shamnath Marg, Delhi-54.

    11. Responsibilities/ Liabilities of contractor and principal employer?
      a. The contactor is liable to provide welfare and health facilities to its workers as laid down under the Act & Rules framed there under and is also responsible for making the payment of wages (not less than the notified minimum wages) within the time as prescribed, by way of account payee cheque/ ECS and to upload the statutory records on its website
    b. If the contractor fails to comply with (a) above, the principle employer is liable to provide the same under section 20 and 21 of Act. In case contractor is not having its own website the principle employer required to upload the statutory records of its contractor/s on its website.

    12. Punishment/ Penalties for violation of the provision of the Act?
      Imprisonment for a term which may extend to 3 months, or with fine which may extend to Rs. 1000 or with both. In case of continuous violation an additional fine which may extend to Rs. 100 for every day of such violation till it continues after conviction for such contravention.

    FAQs on (Electrical Act)

    1. What is the procedure to obtain permission for erection of a lift?
      The owner of the place/ building where the lift is proposed to be installed may apply as follows to seek erection permission
    1. Application in Form-A
    2. Drawings of the lift installation
    3. Self declaration by the owner/s of the place in the prescribed format.
    On receipt of application, the contents will be verified as per the provisions of the Bombay Lift Act, 1939 and the Delhi Lifts Rules, 1942 and on being satisfied permission to erect the lift/deficiencies letter will be issued within three days.

    2. How to obtain a license for working of a lift?
      The owner/s of the place who has been granted permission to erect a lift shall report of completion of erection work in Form-B alongwith challan of fees, as prescribed below, paid into the treasury at Old Sectt. Branch of SBI.
    1. Lift speed upto 1.00 mps . . . . . . . . . . Rs. 520/-
    2. Lift speed above 1.00 mps upto 1.50 mps . . . . . . . . . . Rs. 770/-
    3. Lift speed above 1.50 mps . . . . . . . . . . Rs. 1020/-
    On receipt of application in Form-B an inspection of the lift will be carried out by the Inspector of Lifts. On being satisfied regarding compliance of the provisions of the Act and Rules, a licence to work the lift will be issued within 15 days. In case of any deficiency observed, a communication will be issued to remove the same.

    3. What is the procedure to obtain periodical inspection certificate?
      The licence issued to work a lift, under the provisions of the Bombay Lift Act, 1939 and Rules made there under, is perpetual in nature until and unless it is revoke for non compliance of the safety provisions.
    The licencee of the lift, however, may apply for a periodical inspection of the lift to verify the compliance of safety provisions. For this one should make a request giving details of the licence held an inspection fees as mentioned below:
    1. Lift speed upto 1.00 mps . . . . . . . . . . Rs. 515/-
    2. Lift speed above 1.00 mps upto 1.50 mps . . . . . . . . . . Rs. 765/-
    3. Lift speed above 1.50 mps . . . . . . . . . . Rs. 1015/-

    4. What is the process for depositing the inspection fee of Electrical Installation, Lift Installation, installations of Cinemas, places of the Casual performances?
      Triplicate copies of the “GAR-7” treasury challan, with details filled in, are required to be stamped for head of account and to bear a unique number from the Electrical Branch at any of the distt. offices of the Labour Department before depositing the fees at Old Sectt. Branch of the SBI.

    5. What is the procedure for intimation of accident in lifts?
      When accident occurs during the operation of a lift which have resulted in injury/death to any person, the owner of the lift shall give information with full details of the accident to Inspector of Lift. The said lift installation should not be disturbed or interfered with before investigation/ inspection is completed .

    6. How to apply for NOC for the High Voltage/ Extra High Voltage Sub-stations, Overhead Lines and underground H.T. Cables etc?
      Since 04.01.2017 the Govt. of Delhi had notified in the official gazette that the electrical installations of voltage level upto 33KV can be self certified through Electrical Safety Engineers authorized in this behalf by the Govt. of Delhi.
    The installation having voltage level of above 33KV are only required to inspected by the Electrical Inspector. For which the applicants may submit a request on plain paper along with the following documents:
    1. Inspection fee as prescribed in the fee schedule marked as ANNEXURE-A
    2. Manufacturer’s Test Reports of the equipment/ apparatus.
    3. Lay-out Plan of the sub-station.
    4. Single Line Wiring Diagram.
    5. Test Report from Licenced electrical Contractor who has carried out the installation work, giving the details of the tests carried out on such installation i.e. insulation resistance, earth resistance, working and testing of protection relays, insulating oil test results etc.

    7. How to obtain approval for commissioning of Generating Plant?
      The applicants may submit a request on plain paper along with the following documents:
    1. Inspection fee as prescribed in the fee schedule marked as ANNEXURE-B
    2. Manufacturer’s Test Reports of the equipment/ apparatus.
    3. Lay-out Plan of the Generating station.
    4. Single Line Wiring Diagram.
    5. Test Report from Licenced Electrical Contractor who has carried out the installation work, giving the details of the tests carried out on such installation i.e. insulation resistance, earth resistance, working and testing of protection relays etc.

    8. What is the process to intimate about the accident occurred due to or with the electrical installation?
      When any accident occurs due to or with the electrical installation which results or is likely to result in injury/ death to any human being, animal the intimation about the said accident should be given with full details given within 24 hours on telephonically and in 48 hours in writing to the office of the Electrical Inspector.

    9. Who is eligible for obtaining Certificate of Competency Class-I (Electrical Supervisor)?
      1. Any candidate who possess a Degree/ Diploma or its equivalent qualification in Electrical Engineering/ Electrical and Electronics Engineering/ Power Engineering (Electrical) from any Technical Institute/ Polytechnic/ College or University recognized by the All India Council for Technical Education or University Grant Commission with one year/ three years experience in the field of erection, operation, maintenance or testing of electrical installations after passing Degree or Diploma respectively shall be eligible for grant of Certificate of Competency Class-I (Electrical Supervisor). 2. The candidate shall be a resident of National Capital Territory of Delhi.

    10. Who is eligible for obtaining Certificate of Competency Class-II (Electrician)?
      A person (i) who have attained the age of 18 years, and (ii) have passed ITI from any recognized Institute of National Capital Territory of Delhi in the trade of Electrician or Wireman or have completed three years Apprenticeship Course through Apprenticeship Advisor, Government of National Capital Territory of Delhi in the trade of Lineman or Wireman or Electrician or multiskill courses under craftmen training scheme (one year broad based training course in the Electrical sector of excellence with specialized modular courses of six month duration each in 2nd year) from ITIs, shall be deemed to be a holder of Certificate of Competency Class – II (Electrician). (iii) Validity of the certificate: upto 65 years of age.

    11. Who is eligible for grant of Electrical Contractor’s Licence?
      An Electrical Contractor License shall be granted to a person or firm or a company who meets the following requirements:-
    1. The applicant should be a resident of Delhi and having office premises/ shop address in Delhi.
    2. The applicant will submit an undertaking stating that:
    a. He will employ/ engage persons having Certificate of Competency Class-I (Electrical Supervisor) and holder or deemed to be holder of Certificate of Competency Class –II (Electrician) for executing the electrical works.
    b. He will posses necessary testing instruments required for executing/ testing the work of electrical installation.

    12. How to apply for grant of Electrical Contractor’s Licence?
      Any person or a firm or company intending to obtain a license for carrying out the business as an Electrical Contractor shall submit the application duly filled in the prescribed Form-A alongwith the following documents:-
    1. Proof of resident of Delhi i.e. Driving License/ Voter Card/ Aadhaar Card/ Passport or passbook issued by Bank/ Post office.
    2. Undertaking to employ/ engage persons having Certificate of Competency Class-I (Electrical Supervisor) and holder or deemed to be holder of Certificate of Competency Class –II (Electrician) for executing the electrical works and necessary testing instruments required for execution/ testing the work of electrical installation.
    3. Authorization letter in case of partnership firm/ company.
    4. Original copy of treasury challan receipt showing the deposit of the prescribed fee of Rs. 5000/- / receipt of online payment fee.

    13. What is the validity of the Electrical Contractor Licence?
      The licence to Electrical Contractor shall be issued initially for a period of 25 years.

    14. What is the procedure for renewal of Electrical Contractor’s Licence?
      The Electrical Contractor License shall be renewed thereafter for a period of every ten years. A fee of Rs. 2,500/- (Rs. Two thousand five hundred only) shall be paid by an Electrical Contractor through treasury challan in the designated bank/ online e-payment for renewal of his license.

    15. What is the time period for issuance of Electrical Contractor Licence?
      If all the documents submitted by the applicant found in order, the licence to Electrical Contractor shall be issued within 07 days.

    16. What is the validity of the Certificate of Competency Class –I (Electrical Supervisor)?
      The Certificate of Competency Class-I (Electrical Supervisor) shall be valid upto the applicant’s age of 65 years.

    17. What is the time period for issuance of Certificate of Competency Class –I (Electrical Supervisor)?
      The Certificate of Competency Class –I (Electrical Supervisor) shall be issued within 07 days after receipt of application alongwith documents and prescribed fee.

    18. Where is the nearest office in my area?
     
    S.No. District Address Areas Covered
    1 West Labour Welfare Centre Karam Pura, New Delhi Tilak Nagar, Janak Puri, Vikas Puri, PatelNagar, Anand Parbat, Moti Nagar, Kirti Nagar, Punjabi Bagh, Paschim Vihar, Nangloi
    2 Central Employment Exchange Building Pusa Road, New Delhi-110012 Darya Ganj, Chandni Mahal, Jama Masjid,Kamla Market, Hauz Qazi, I.P. Estate, Pahar Ganj, Nabi Karim, D.B.Gupta Road, Karol Bagh, Prasad Nagar, Rajinder Nagar
    3 New Delhi Delhi Employment Exchange Building, 1, Canning Lane, K.G. Marg, New Delhi. Parliament Street, Mandir Marg, Chanakya Puri,Tuglak Road, Connaught Place, Tilak Marg.
    4 North-East Labour Welfare Centre Vishwakarma Nagar, Shahdara Nagar, Shahdara Seelam Pur, Yamuna Vihar, Bhajan Pura, Shahdara, Welcome, Mansarover Park, Seema Puri, Nand Nagari.
    5 East -do- Gandhi Nagar, Geeta Colony, Shakarpur, Vivek Vihar, Anand Vihar, Krishna Park, Preet Vihar, Trilok , Puri, Kalyan Puri
    6 North Labour Welfare Centre, Nimri Colony, Delhi-110052 Civil Lines, Timarpur, Delhi University, Roshanara Road, Subzi mandi, Pratap Nagar, Sarai Rohilla, Sadar Bazar, Kashmere Gate, Bara Hindu Rao.
    7 North-West Labour Welfare Centre, Nimri Colony, Delhi-110052 Saraswati Vihar, Kanjhawala, Mangolpuri, SultanPuri, Narela, Samaipur, Badli, Alipur, Kingsway Camp, Adarsh Nagar, Ashok Vihar, Shalimar Bagh, Keshav Puram (Lawrence Road).
    8 South Electrical Branch, D-Block, 5-Sham Nath Marg, New Delhi Lajpat Nagar, Hazrat Nizamuddin, Sriniwas Puri, Defence Colony, Greater Kailash, Chit-ranjan Park, Kalkaji, Badarpur, Okhla Indl.Area, Hauz Khas, Ambedkar Nagar, MalviyaNagar, Mehrauli
    9 South-West Labour Welfare Centre Karam Pura, New Delhi Vasant Vihar, Vasant Kunj, R.K. Puram, Delhi Cantt., Lodhi Colony, Kotla Mubarakpur, Vinay Nagar, Inderpuri, Mayapuri, Najafgarh, Dabri, Zafarpur Kalan.

    FAQs on Registration And Grant of Factory Under The factories Act, 1948

    1. What is a “FACTORY” under the Factories Act, 1948?
      Premises engaged in “manufacturing process” employing 10 or more workers with the aid of power or, 20 or more workers without the aid of power will constitute a “factory”.

    2. What is the meaning of “manufacturing process” under the Factories Act, 1948?
      “Manufacturing process” is defined under section 2 (k) of the said Act. Any process for making, repairing, packing, pumping, printing, cold storage, etc. is a manufacturing process.

    3. Whether “factory” licence is required under the provisions of the Factories Act, 1948?
      Yes. Running a “factory” without registration and grant of licence is a punishable offence (One Lakh fine or Two Years imprisonment or both as per section 92 of the Factories Act, 1948).

    4. Who is required to obtain a licence?
      A person who runs a “factory” either in owned or rented premises shall be the “Occupier” and requires to obtain “factory” licence.

    5. Who can be an “Occupier” of a factory and apply for licence?
      Proprietor/Partner/Director/Nominated Govt. Officer of a factory can be an “Occupier” as defined under section 2(n) of the Factories Act, 1948 and can apply for licence. No other person can be treated as occupier for the purpose of granting licence.

    6. Whether “factory” licence under the Factories Act, 1948 is mandatory apart from MCD factory licence?
      Yes. If your premises satisfies the definition of “factory” mentioned at Question No. 1 above, then licence under the Factories Act, 1948 is mandatory.

    7. Is there any restriction to obtain licence?
      Yes. Licence can be granted to an occupier of a “factory” situated only in conforming industrial areas of Delhi. However, “Public Utility Services” such as Petrol Pumps, CNG Stations, DTC Depots, etc are granted licence irrespective of their locations.

    8. Can licence of a “factory” be granted in non-conforming industrial/residential area?
      No. Factories cannot run in non-conforming/residential areas of Delhi as per the directions of Hon’ble Supreme Court.

    9. How to obtain online licence?
      An occupier of a factory is required to obtain a Licence under the provisions of Rule 4 of the Delhi Factories Rules, 1950. The occupier is required to get himself registered through “Citizen Registration Form” available at e-District Delhi portal. He has to login e-District Delhi portal and select the service of “Registration and Grant of Licence under the Factories Act, 1948” and fill up “Service Specification Details” and upload necessary documents and pay online auto calculated fee by the system.

    10. For how many years licence can be applied?
      Licence can be applied for one, five or ten years.

    11. Whether any fee is required to be paid?
      Yes, fee is payable online as per Schedule appended below as per Rule 5 of the Delhi Factories Rules, 1950:-

    H.P. Installed Maximum number of workers to be employed on any day during the year
    Upto 20 21 to 50 51 to 100 101 to 250 251 to 500 501 to 750 751 to 1000 Above 1000
    Rs. Rs. Rs. Rs. Rs. Rs. Rs. Rs.
    Nil 100 200 400 1000 1600 3000 4000 5000
    Upto 10 200 400 480 1200 2400 3600 4800 6000
    Above 10 and upto 50 400 600 800 2000 4000 6000 8000 10000
    Above 50 and upto 100 800 1000 1200 3000 6000 9000 12000 15000
    Above 100 1200 1600 2000 4000 8000 12000 16000 20000

    12. Whether the fee paid for obtaining licence is refundable?
      No. Fee once paid shall not be refunded under any circumstances.

    13. What are the documents required to be uploaded?
      The following documents are required to be uploaded:-
    1. ID proof of Occupier and Manager.
    2. List of Partners/Directors with their residential address.
    3. NOC from other partners or Board Resolution by Directors for nomination of occupier as per sections 2(n) and 7 of the Factories Act, 1948.
    4. Proof/supporting documents of Occupier as Director/ Partner/ Proprietor of the factory.
    5. Existing building plan in PDF format as per Rule 3A of the Delhi Factories Rules, 1950.
    6. Latest electricity bill as a proof of sanctioned load of electricity.
    7. Proof of occupancy (copy of rent agreement/ownership proof i.e. conveyance deed).
    8. Flow chart of manufacturing process.
    9. List of raw materials used in manufacturing process.
    10. List of machineries installed in the premises.
    11. Such other particulars as the Chief Inspector/Director (ISH) may require.

    14. What is the procedure followed by the Department in granting licence?
      All online applications are scrutinized and in case of any defect the same will be communicated to the applicant online, pointing out the defects.

    If the application is complete in all aspects, the factory premises shall be inspected to adjudge suitability for registration and grant of licence. If factory conforms to the statutory requirements, the licence will be granted within a month.

    15. What is the validity of licence granted?
      The licence will be valid for one or five or ten years as per the application from the date of grant of licence.

    16. Is there any time limit to rectify/reply in case application submitted by applicant was found incomplete?
      Yes. In case any document, information is sought from the applicant, within 03 days the reply alongwith required documents should be uploaded by the applicant. Otherwise, the application shall be rejected and fee shall be forfeited.

    17. Whether online application for grant of licence can be rejected?
      Yes. If the information provided by the applicant through “Service Specification Details” of the online service is found to be incorrect and cannot be rectified within the stipulated period, his/her application shall be rejected. In such case, the licence fee shall be forfeited. Hence, the applicant has to be very careful while filling the online “Service Specification Details”.

    18. Once rejected, whether the application can again be submitted for obtaining licence?
      Yes. An applicant can apply afresh by depositing auto-calculated licence fees again through online system. A new reference number will be generated. Please ensure that the defects pointed out earlier, on which the application was rejected, have been rectified before submission of fresh application.

    19. Can a licence be surrendered? Is it mandatory?
      Yes. It is mandatory to surrender the licence, if the factory is closed (permanent/temporary), shifted out of Delhi. Licence can also be surrendered if no. of workers employed is reduced to less than 10 in the past 12 months. For further details please refer FAQ of de-registration and closure of factory.

    20. What are the bare minimum requirements to obtain a licence?
      The factory should be located in conforming industrial area of Delhi and alternate emergency staircase should be available in the factory premises. Manufacturing process as defined under section 2(k) should be carried out in the said premises.

    21. Whether the licence will be sent by post?
      No. A digitally signed licence can be downloaded from the dashboard of the applicant.

    FAQs on Online Renewal Of Licence Under The Factories Act,1948

    1. Is it mandatory to get licence renewed under the said Act?
      Yes. A licence granted under the provisions of Rule 5 of the Delhi Factories Rules, 1950 is required to be renewed as per Rule 7 of the said Rules.

    2. How to apply for renewal of licence already granted through online e-district portal?
      Occupier shall login through his/her login ID already created in the e-District Delhi portal and mention FD No. of already granted online licence and pay online auto-calculated renewal fee by the system.

    3. What are the changes allowed while applying for renewal of licence granted online?
      Only details of Manager (if any) can be allowed to be entered.

    4. How to apply for renewal of manually granted licence earlier?
      If the licence has been granted manually, the occupier is required to get himself registered through “Citizen Registration Form” available at e-District Delhi portal.
    Then, he has to login e-District Delhi portal and select the service of “Renewal of Licence under the Factories Act, 1948” and fill up “Service Specification Details” and upload necessary documents and pay online auto calculated renewal fee by the system.

    5. What are the documents to be uploaded for renewal of licence granted manually?
      The following documents are required to be uploaded:-
    1.Fill up on line “Service Specification Form”.
    2.Online fees.
    3.ID proof of Occupier and Manager.
    4.List of Partners/Directors with their residential address.
    5.NOC from other partners or Board Resolution by Directors for nomination of occupier as per sections 2(n) and 7 of the Factories Act, 1948.
    6.Proof/supporting documents of Occupier as Director/ Partner/ Proprietor of the factory.
    7.Existing building plan in PDF format as per Rule 3A of the Delhi Factories Rules, 1950.
    8.Latest electricity bill as a proof of sanctioned load of electricity.
    9.Proof of occupancy (copy of rent agreement/ownership proof i.e. conveyance deed).
    10.Flow chart of manufacturing process.
    11.List of raw materials used in manufacturing process.
    12.List of machineries installed in the premises.
    13. Such other particulars or documents as communicated through online platform by the department, i.e. by the concerned district Dy. Director(ISH).

    6. Can a licence be renewed for more than one year at a time?
      Yes, a factory occupier may get the licence renewed either for one, five or ten years at a time. In case application for renewal has been made for five or ten years, the renewal fee shall be five or ten times the fee payable specified in the Fee Schedule as the case may be. System will auto-calculated the renewal fee which has to be paid online. Please also refer FEE SCHEDULE.

    7. When an application is to be submitted for renewal?
      1.For manually granted licence:-
    Occupier has to login through e-district portal and select service of “Renewal of Licence under the Factories Act, 1948” only before 60 days before the due date of expiry of the licence, i.e. 31st December of the calendar year upto which the licence has been granted/renewed.
    2.For licence granted through online (e-district portal):
    Occupier has to login through e-district portal and select service of “Renewal of Licence under the Factories Act, 1948” only before 60 days before the expiry of date of the licence.

    8. Whether any late fee is payable, in case application for renewal is not submitted in time?
      Yes, a late fee @25% of the fee payable for a calendar year is charged wherein the application for renewal has been submitted in office after expiry of the time limit; i.e., after 30th November of the calendar year in which the licence expires (for manually granted Licence) or 30 days before the expiry of Licence (for Licences granted online). System will auto-calculate total fee including late fee which has to be deposited online.

    9. How to obtain renewed licence?
      If online application is complete in all respects, Licence shall be renewed within a month which can be downloaded from the dashboard of applicant.

    10. Can the licence be amended along with the renewal?
      No. At present, this service is not available on the e-district portal. Applicant has to apply manually, if there is any amendment in the licence. As and when amendment of licence service is launched online, the same shall be communicated through e-district portal, Labour Department website etc.

    11. What has to be done in case of any difficulty arises in the process of online renewal of licence?
      Applicant may send mail to salab.delhi@nic.in with difficulties faced during the process including uploading of documents.

    12. What has to be done in case of any doubt regarding the required documents and information has to be uploaded regarding online renewal of licence?
      Applicant may contact the following Dy. Directors:-
    S.No. Districts Name of Officer Mobile No.
    1. East, North-East Sh. J.N. Jain 9868614966
    2. West, South-West, Central Sh. S.P. Rana 9717295551
    3. South, New Delhi Sh. P.K. Goswami 9717295552
    4. North, North-West Sh. Pinkesh Kumar 9868321010

    FAQs on Online Issuance Of Certificate Of “Boiler Manufacturer” Under The Boilers Act, 1923

    1. Who is a “Boiler Manufacturer”?
      A registered boiler manufacturer with required manpower and facilities can only make IBR boilers, boiler components and accessories under the Boilers Act, 1923 and Indian Boiler Regulations, 1950.

    2. How to get registered as boiler manufacturer online?
      The owner of any manufacturing unit having manpower with required qualification and experience and facilities to manufacture IBR boiler, components and accessories as per Indian Boiler Regulations, 1950 (amended upto date) may apply for issuance of certificate of boiler manufacturer-Class (Special/I/II/III) online through e-District Delhi portal. He has to get registered to create login ID through “Citizen Registration Form” available in the portal and select the service of “Online Issuance of Certificate of Boiler Manufacturer under the Boilers Act, 1923” and fill up “Service Specification Details” and upload necessary documents and pay online auto calculated fee by the system.

    3. What are the requirements to be registered as a boiler manufacturer in Delhi?
      The owner of any manufacturing unit having the following criteria/ requirements may apply for issuance of certificate of boiler manufacturer:-
    1.The firm should have required manpower, knowledge and facilities to manufacture boiler and boiler components as per IBR, 1950 as amended upto date.
    2.Either the owner or his employee should be a graduate Engineer/Diploma holder/IBR welder for Special Class/Class-I/Class-II/ Class-III respectively as the case may be. Please refer next answer for further details. 3.Valid IBR welder certificate holder employed in the firm.

    4. What are the qualification and experience of technical persons required for various Class of boiler manufacturer?
      Either the owner or his permanent employee shall have the following qualifications:
    a.For class-I boiler manufacturer- Degree in Mechanical/Production/Power Plant/Metallurgical Engineering and atleast 5 years experience in fabrication, erection, repair, quality control or maintenance of boilers. Permanently employed valid IBR welder(s). b.For class-II boiler manufacturer- Diploma in Mechanical Engineering and atleast 3 years experience in fabrication, erection, repair or maintenance of boilers. Permanently employed valid IBR welder(s). c.For class-III boiler manufacturer - The firm shall atleast 3 years experience certificate in fabrication, erection, repair, operation, inspection or maintenance of boilers. d.For Special class boiler manufacturer - Degree in Mechanical/welding Engineering along with atleast 3 years experience in specialized welding technology and IBR approved welder certificate in TIG welding. Permanently employed valid IBR welder(s) for carrying out TIG welding. e.Others- Degree or diploma in Mech. Engineering with 3 years experience in relevant field.

    5. What are the documents to be uploaded for Class-Special/I/II/III of Boiler Manufacturer?
      1. FORM XVIII Questionnaire. Click here to download Form XVIII.
    2. Complete work profile of the Company related to IBR Boilers and pressure parts.
    3. Educational qualification Certificate of qualified Engineer as applicable.
    4. Experience Certificate of qualified Engineer as applicable.
    5. List of valid IBR welders in Delhi.
    6. Certificates of valid IBR welder issued/endorsed in Delhi.
    7. List of available technical persons with qualifications & experience.
    8. List of machinery such as rectifier/generator, grinder, general tools and tackles, dye penetrate kit, expander and measuring instruments and other facilities available as per regulation 392(5) (1) of IBR, 1950.
    9. List of previous IBR work done along with proof of completion, if any.
    10. ID & residential proof of owner (Prop./Partner/Director) of boiler manufacturing unit.
    11. ID proof of qualified engineer and IBR welder.
    12. List of partners/Directors.
    13. Partnership deed/ Memorandum of Article (only pages of Registration Certificate and list of Directors from MOA).
    14. Rent or Lease agreement/ conveyance deed of the premises where IBR boiler & components will be manufactured.
    15. Online auto-calculated payment of fee as applicable.

    6. What is the validity period of boiler manufacturer certificate?
      Two years from the date of online issue of certificate.

    7. Whether any fee is required to be paid for issuance of boiler manufacturer certificate?
      Auto-calculated fee has to be paid through online gateway as per fee chart provided below:-
    Fee Chart
    S.No Class of boiler Fee for issuance of
    manufacturer certificate(Rs.)
    Fee for renewal of
    manufacturer certificate(Rs.)
    Fee for endorsement(Rs.)
    1. Special Class 15,000/- 7,500/- 5,000/-
    2. Class I 10,000/- 5,000/- 4,000/-
    3. Class II 5,000/- 2,500/- 2,000/-
    4. Class III 2,500/- 1,250/- 1,000/-

    8. Whether renewal of boiler manufacturer certificate is required?
      Yes. Before 30 days of expiry of certificate, renewal of the same can be applied through “Renewal of manufacturer certificate” available in e-district portal with auto-calculated fees. Again certificate will be renewed for another two years from the date of expiry of certificate.

    9. Whether the fee paid for obtaining certificate is refundable?
      No. Fee once paid shall not be refunded under any circumstances.

    10. What is the procedure followed by the Department in issuing boiler manufacturer certificate?
      All online applications are scrutinized and in case of any defect the same will be communicated to the applicant online, pointing out the defects.
    If the application is complete in all aspects, the manufacturing premises shall be inspected to adjudge suitability for issuance of boiler manufacturer certificate. If the firm conforms to the statutory requirements, the boiler manufacturer certificate will be issued within a month.

    11. Is there any time limit to rectify/reply in case application submitted by applicant was found incomplete?
      Yes. In case any document, information is sought from the applicant, within 03 days the reply alongwith required documents should be uploaded by the applicant. Otherwise, the application shall be rejected and fee shall be forfeited.

    12. Whether online application for issuance of boiler manufacturer certificate can be rejected?
      Yes. If the information provided by the applicant through “Service Specification Details” of the online service is found to be incorrect, not as per requirement and cannot be rectified within the stipulated period, his/her application shall be rejected. In such case, the certificate fee shall be forfeited. Hence, the applicant has to be very careful while filling the online “Service Specification Details”.

    13. Once rejected, whether the application can again be submitted for obtaining certificate?
      Yes. An applicant can apply afresh by depositing auto-calculated certificate fees again through online system. A new reference number will be generated. Please ensure that the defects pointed out earlier, on which the application was rejected, have been rectified before submission of fresh application.

    14. Whether the certificate will be sent by post?
      No. A digitally signed boiler manufacturer certificate can be downloaded from the dashboard of the applicant.

    15. Whether the manufacturer certificate issued by any State/UT is valid in other States/UTs?
      Yes. The certificate with same validity period has to be endorsed manually by Chief Inspector or Director of Boilers of the concerned State on making payment of endorsement fee as prescribed at Answer 7 above.

    16. ELIGIBILITY CRITERA
      The owner of any manufacturing unit having manpower with required qualification and experience and facilities to manufacture IBR boiler, components and accessories as per Indian Boiler Regulations, 1950 (amended upto date) may apply for issuance of certificate of boiler manufacturer-Class (Special/I/II/III).

    17. NODAL OFFICER DETAILS
      Mr. S. Pandia Rajan –Chief Inspector of Boilers
    Office of the Chief Inspector of Boilers
    Labour Department,
    C-12 Karam Pura, Delhi-110015

    18. CONTACT DETAILS FOR THE SERVICES
      Chief Inspector of Boilers
    Branch:
    Office of the Chief Inspector of Boilers
    Labour Department,
    C-12 Karam Pura, Delhi-110015
    HQ:
    Chief Inspector of Factories and Boilers
    Directorate of Industrial Safety & Health,
    Labour Department,
    D-Block, 2nd Floor,
    5, Sham Nath Marg,
    Delhi-110054.

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