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FAQ's


S.No. Name of Servcie Concerned Department Date of Go Live FAQ
TATA POWER - DDL
TATA POWER - DDL
1 Load change (enhancement or reduction) Tata Power - DDL 21/08/2017
TATA POWER - DDL
2 Bill payment of Energy Charges Tata Power - DDL 21/08/2017
TATA POWER - DDL
3 Modification in Name Tata Power - DDL 21/08/2017
TATA POWER - DDL
4 Status Tracking of request/complain Tata Power - DDL 21/08/2017
TATA POWER - DDL
5 Modification in Address Tata Power - DDL 21/08/2017
TATA POWER - DDL
6 Modification in Category (low to high or high to low) Tata Power - DDL 21/08/2017
TATA POWER - DDL
7 Issuance of New Connection Tata Power - DDL 21/08/2017
 
NOTE: The period spent on field verification or verification of documents from an outside State is excluded from the SLA timelines.

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