FAQ's

S.No. Name of Service Concerned Department FAQ
BSES RAJDHAANI POWER LTD.
BSES RAJDHAANI POWER LTD.
1 Information about the outages BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
2 Verify the credentials of BRPL representative visiting consumer premises BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
3 WhatsApp Services BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
4 Modification in Name BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
5 Modification in Address BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
6 Issuance of New Connection BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
7 Load change (enhancement or reduction) BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
8 Modification in Category (low to high or high to low) BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
9 Status Tracking of request/complaint BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
10 Bill payment of Energy Charges BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
11 Registration of billing and metering requests/ complaints BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
12 Registration of No current" complaints" BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
13 View and download last 12 months bills BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
14 Payment of new electricity connection Demand Note BSES Rajdhaani Power Ltd.
BSES RAJDHAANI POWER LTD.
15 Updation of contact details BSES Rajdhaani Power Ltd.
 
NOTE: The period spent on field verification or verification of documents from an outside State is excluded from the SLA timelines.

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