| S.No. |
Name of Servcie |
Concerned Department |
Date of Go Live |
FAQ |
| BSES RAJDHAANI POWER LTD. |
| BSES RAJDHAANI POWER LTD. |
| 1 |
Information about the outages
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 2 |
Verify the credentials of BRPL representative visiting consumer premises
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 3 |
WhatsApp Services
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 4 |
Modification in Name
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 5 |
Modification in Address
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 6 |
Issuance of New Connection
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 7 |
Load change (enhancement or reduction)
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 8 |
Modification in Category (low to high or high to low)
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 9 |
Status Tracking of request/complaint
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 10 |
Bill payment of Energy Charges
|
BSES Rajdhaani Power Ltd. |
22/05/2017
|
|
| BSES RAJDHAANI POWER LTD. |
| 11 |
Registration of billing and metering requests/ complaints
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 12 |
Registration of No current" complaints"
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 13 |
View and download last 12 months bills
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 14 |
Payment of new electricity connection Demand Note
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| BSES RAJDHAANI POWER LTD. |
| 15 |
Updation of contact details
|
BSES Rajdhaani Power Ltd. |
05/01/2021
|
|
| |
|
NOTE: The period spent on field verification or verification of documents from an outside State is excluded from the SLA timelines.
|
